Kelley’s Kookies has been in the kitchen working hard to create delightful experiences for our customers since 1988.

We are based in beautiful Orange County, California.

Kelley is the name of our founder Marcella Onishi's daughter, and the company's first taste-tester.

All of our shortbread cookie recipes came from either our founder Marcella or her mother, having been handed down from generation to generation.

Our newer products were created at our test kitchen in South Pasadena, CA.

Because of our special shortbread recipes and baking techniques, our shortbread cookies last about 6-8 weeks.

Soft-baked cookies are baked fresh daily and should be enjoyed within 3-5 days.

Every package of cookies should come with an expiration date in a MM/DD format. (ex. 11/22 means November 22nd)

Our Sugar Free Almond Shortbread uses sucralose instead of sugar.

Almonds: Sugar-Free Almond Shortbread, Dark Chocolate Almond Shortbread*, White Chocolate Almond Cherry*

Cashews: Cashew Toffee Shortbread*

Macadamia Nuts: Chocolate-Dipped Macadamia Shortbread, Macadamia Chocolate Chip, Macadamia Ice Box, Macadamia Shortbread, White Chocolate Macadamia, Matcha Macadamia Cookie

Peanuts: Peanut Butter, Chocolate Pretzel Peanut Butter*, Banana Delight*, Peanut Butter Cookie

Pecans: Kelley's Delight, Pecan Shortbread, Krispy Oatmeal Butterscotch Pecan*

Pistachios: Pistachio Apricot Shortbread*

Walnuts: Melting Moments, Walnut Chocolate Chip, Ice Box*, Rock Kookies*, Double Chocolate Walnut Cookie

* Seasonal varieties

We fully adhere to Federal and State health codes to minimize cross-contamination by thoroughly cleaning the contaminated equipment before the next use. However, there is still a potential for those who are allergic.

We cut and dip our cookies by hand, so not all of the cookies will be the same size or have the same amount of chocolate on them. In order to ensure that the same amount goes into each package, we package them by weight as opposed to the quantity.

We bake cookies every single day. However, some cookies need to be refrigerated for a day before packaging. We pride ourselves in the quality of our cookies, so you’ll always receive the best!

Our most popular cookies are the Macadamia Chocolate Chip, Melting Moments, and the Chocolate-Dipped Macadamia Shortbread. All of our cookies are amazing though, and we’re sure you’ll find your favorite.

Orders before 9am PT will be processed within 1 business day; otherwise it will be processed the following day. Standard ground shipping can take up to 5 business days, meaning you should generally receive your order within 7 business days of ordering. See our Shipping Information page for more details.

A tracking number will be sent to your email once the order is prepared. Please allow 24 hours for the tracking number to be activated by the carrier. You can track your order directly on the carrier's website. You can also log in to your account to see your current order status.

We can wrap your order in one of our beautiful cookie gift boxes. Please select the dropdown menu that says "Please wrap the products in this order in a cookie gift box." on your cart page. We will place your desired cookies in the appropriate gift box. The minimum order is 2 packages to be placed in a cookie gift box.

Yes, we can include a personalized message to give your order a personal touch.

We do not currently ship internationally.

Please email us immediately at info@kelleyskookies.com and we will try our best to change the address.

Yes, please email us at info@kelleyskookies.com.

If you need to cancel your order, it must be done before the order has been shipped.

On the check out page, enter the gift card code in the box that says "Gift card or discount code". If you are on your mobile device, you may have to hit "Show order summary" at the top of the page first to reveal the gift card code box.

You can leave a deposit via company credit card to begin the ordering process, however we do require that our business customers pay in full before the order is finalized and shipped or delivered. Contact us for more specific details.

We are unable to accept orders over the phone. Please email your order details, and we'll be happy to help.

We are happy to answer any questions you might have. Email us at info@kelleyskookies.com or use our Contact Form to send us a message.

Both our Stanton and South Pasadena retail stores have permanently closed as of December 24, 2025. Please go here to find the nearest specialty market that carries our cookies.